Corrective Action Plan
Kalau kat office kan for any issues, we have this corrective action plan form yang kena fill up by staff yang buat error tu. So kena cerita briefly apa yang jadi and then corrective action plan and preventive too so the same will not happen again in the future. And the form will be reviewed by Manager and myself and followed by my Boss.
Baru baru nie ada kejadian dengan Mad. So we discussed about CAP. Issue nya ialah emosi saya terganggu. Corrective action plan Mad (without him noticing it was the plans) he sent me messages in the morning and followed by phone call. Hah bagus juga Mad nie tackle issue nie. Cepat bertindak.
We then concluded permanent fix for this issue, in which he has to get a new phone for his wife.
I had never apply this CAP in my relationship but from now on I will. If it works in an operational world it will also work in my personal issues.
One good thing is that Mad is a type of person that can be confronted and discussed on things or issues. If I am the only person that initiate this, it will fail. Both has to agree on the permanent solutions.
Today will be his first experience ... I can't wait to see how he does it! Will he be good at it? Ermmm *winks*
Mcm best this time baca kisah ceritera Cinderela nih... Senyom lebo kite bace you...
ReplyDeleteHahaha kannn ... terbuat lawak pulak entry nie hahah
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